Debt Protection - How to Report a New Claim

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umbrella covering wallet with money contained within

Gather Information

Please have this information ready about the covered person:

  • Full name
  • Date of birth
  • Address
  • Date of event
  • Cause of event

Then get started from one of the two options below:

Start the claim process with Securian Financial:

Option 1: Visit securian.com/benefits:



1.

Select the "bank, credit union, finance company, mortgage company" button

2.

Click on "Start a new claim"

3.

Once the claim is received, it will be reviewed and you will be notified if it is approved, denied or if more information is needed 

4.

Please continue making the loan payments until a claim decision is communicated to you

5.

  1. Once you've reported a claim, access your claim information and status
Visit securian.com/benefits

Option 2: Call 1-800-328-9442 to reach the contact claim center



1.

Once the claim is received, it will be reviewed and you will be notified if it is approved, denied or if more information is needed 

2.

Please continue making the loan payments until a claim decision is communicated to you


3

Once you've reported a claim, access your claim information and status

Visit securian.com/benefits

Questions? Access your claim status at securian.com/benefits or call 1-800-328-9442 for Securian's claim contact center, Monday — Friday, 7:00 a.m. — 6:00 p.m. CT.


DISCLOSURES

Securian Financial is the marketing name for Securian Financial Group, Inc, and its subsidiaries. Insurance products are issued by Minnesota Life Insurance Company or Securian Life Insurance Company, a New York authorized insurer. Minnesota Life is not an authorized New York insurer and does not do insurance business in New York. Both companies are headquartered in St. Paul, MN. Each insurer is solely responsible for the financial obligations under the policies or contracts it issues. Product availability and features may vary by state.