Visa Gift Cards

You can find your balance on your gift card one of two ways:

1. Call 866-760-3156 to check your balance
2. Contact any Florida Credit Union branch

The gift card is a prepaid card that can be used most everywhere Visa® debit cards are accepted. Because it’s a prepaid card, spending is limited to the amount of money on the card. When the recipient makes a purchase, that amount is deducted from the card balance.

No. The gift card is a prepaid card. While a prepaid card looks similar to a credit card, gift card recipients do not have a line of credit. They can only spend up to the balance on the card.

Just visit your nearest branch.

Call the customer support number listed on the back of your gift card to activate your card and receive an assigned PIN.

When you present your gift card as payment, simply inform the cashier of the value of your card. You can then choose another form of payment for the remaining portion of your purchase.

No, this card is not reloadable. Once the balance is spent, the card should be cut up and thrown away.

You should always press the ‘Credit’ button. Although the gift card is not a credit card, the transaction is processed like one. You should always sign a sales receipt.

It probably means the card’s available balance is less than the purchase amount. You may inform the merchant of the remaining balance on the card and use another form of payment to pay the difference, subject to the policy of the merchant. Also, please be aware that some merchants (for example, restaurants, car rental agencies, salons, mail-order companies, and cruise lines) pre-authorize for an amount slightly higher than your actual transaction to ensure sufficient funds for tips or incidental expenses. This amount is “held” until the transaction settles to your prepaid card. Only the amount you sign for will ultimately be deducted from your card. Use of the card at automated fuel dispensers requires that a specific minimum balance be available on the card, which is determined by the issuer of the prepaid card, in order to complete the transaction. For example, the issuer may require that there is a minimum balance of $50 on the card in order to utilize the card at an automated fuel dispenser. Again, only the actual amount spent will ultimately be deducted from the card.

If you believe there is an error, such as a purchase that you do not recognize, simply call us at 866-902-6082.

No, the gift card may not be used for automatic recurring transactions such as internet service providers or health club fees. The card may not be used for internet gambling or any illegal activity.

Yes, but the card must be registered. After registering, the card will have all the necessary information updated to complete a transaction over the phone or online. Register your Visa® Gift Card by calling the support number listed on the back of your gift card.

The gift card may not be used for automatic recurring transactions such as internet service providers or health club fees. The card may not be used for internet gambling or any illegal activity.