How much does Bill Pay cost?
While FCU’s Bill Pay is a free service for FCU members, fees may apply for expedited payments.
How does Online Bill Pay work?
Online Bill Pay allows users to schedule bill payments. As long as there are available funds in your FCU checking account, your account will be automatically debited for the bills you select to be paid.
How secure is Bill Pay?
How do I set up eBills, a viewing option to see details about my bill?
To enroll in eBills, you must have an online relationship with the payee ahead of time.
- Use the “Bill Pay with eBills” widget in FCU Anywhere to set up eBills.
- Go to the Payments tab.
- If a payee is eligible to be enrolled in eBills, a Set up eBill icon for the Payee will be available in the eBill Connect list.
- Select the Set up eBill icon, then enter your login information for the payee’s home site.
- This information connects your billing account with the payee to your online banking account in FCU Anywhere.
Watch a demonstration on how to set up eBills.
How do I set up Pay A Person to send Person-to-Person transfers?
Use the “Bill Pay with eBills” widget in FCU Anywhere to set up Pay A Person.
Go to the Pay a Person tab. Choose your preferred method to send funds from the options available. Input the payee information and choose Next.
Payments sent by text will require you to create a keyword for your payee. You should share this keyword with your payee as soon as possible. Your payee will use the keyword to access a secure site where they will enter their account information.
For security purposes, a one-time activation code is required to schedule any payments. We will call you at the number you select. To prompt the system, please say “Hello” when you answer the call.
Once you have entered your activation code, you will be able to submit your payment. The funds will be sent once your payee completes the setup process.
Will bill payments be sent as checks or ACH?
Payments may be sent either way. This is contingent upon the relationship between our bill pay provider and the merchant.
If you have a payment that is sent as a check, please let us know and we will see if an electronic payment can be made.
What is the minimum amount for a bill pay payment?
The minimum amount is $1.00.
What date will my bill pay payment post to my account?
The Funds should post to the merchant by the Deliver By Date. When scheduling a payment, the system will indicate whether we are able to send an electronic payment or if we need to mail a check to the merchant. Electronic payments will typically debit your account on the Deliver By Date as long as you initiate the payment by 3 p.m. on the previous business day. Checks will take longer since they are sent via USPS and posted manually by the merchant.
What if I have questions or problems?
For questions and concerns, please contact us.